Privacy Policy

Last Updated: January 13, 2025

Wallarmax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our asset recovery services.

1. Information We Collect

1.1 Personal Information

When you contact us or submit a case, we may collect:

• Contact Information: Name, email address, phone number, mailing address
• Case Details: Information about financial losses, fraud incidents, transaction details, and other relevant case information
• Financial Information: Bank account details, transaction records, amount lost, and related financial documents
• Identity Verification: Government-issued ID, proof of address, and other verification documents
• Communication Records: Correspondence via email, phone, or other communication channels

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, referring website
• Cookies: Small data files stored on your device (see Cookie Policy below)

2. How We Use Your Information

We use the collected information for the following purposes:

• Case Management: To investigate, process, and manage your asset recovery case
• Communication: To contact you regarding your case, provide updates, and respond to inquiries
• Legal Proceedings: To engage with financial institutions, legal entities, and authorities on your behalf
• Service Improvement: To analyze and improve our services, website functionality, and user experience
• Compliance: To comply with legal obligations, regulatory requirements, and prevent fraud
• Protection: To protect our rights, your rights, and the rights of others

3. How We Share Your Information

We may share your information with:

3.1 Service Providers

We work with third-party service providers who assist us in:

• Forensic investigations and asset tracing
• Legal services and representation
• Database management and IT services
• Communication services

3.2 Legal and Regulatory Authorities

We may disclose your information to:

• Law enforcement agencies
• Financial institutions and banks
• Courts and legal authorities
• Regulatory bodies when required by law

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.4 With Your Consent

We may share your information with other parties when you provide explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: All sensitive data is encrypted in transit and at rest
• Access Controls: Strict access controls limit who can view your information
• Secure Storage: Data is stored on secure servers with regular backups
• Regular Audits: We conduct regular security assessments and audits
• Confidentiality Agreements: All staff and partners are bound by strict confidentiality agreements

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services and manage your case
• Comply with legal obligations (typically 7-10 years for financial records)
• Resolve disputes and enforce our agreements
• Maintain records for potential legal proceedings

After the retention period, we securely delete or anonymize your personal information.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Object: Object to processing of your personal information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

13. Specific Jurisdictions

13.1 European Union (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

13.2 California (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.

13.3 United Kingdom

UK residents have rights under the UK GDPR and Data Protection Act 2018, similar to EU GDPR rights.

14. Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.